ChatGPT as a Text Annotation Tool to Evaluate Sentiment Analysis on South African Financial Institutions
Social media platforms play a significant role in analyzing customer perceptions of financial products and services in today’s culture. These platforms facilitate the immediate and in-depth sharing of thoughts and experiences, offering valuable insights into consumer behaviour. Any customer l...
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| Autors principals: | , , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
IEEE
2024-01-01
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| Col·lecció: | IEEE Access |
| Matèries: | |
| Accés en línia: | https://ieeexplore.ieee.org/document/10684700/ |
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