Evaluasi Customer Relationship Management pada Supermarket Hero di Jakarta Timur

The growing of many big retailer make Hero Supermarket must obtaining it’s existance in retail business. Therefore, Hero Supermarket must form CRM (Customer Relationship Management) in order to increase a new customer, increase profit and maintaining customer, and pay attention to valuable custom...

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Detalles Bibliográficos

Autores principales:	S. Liawatimena, M. F. Amanda, Handoko Handoko, Hendry Hendry
Formato:	Artigo
Lenguaje:	Inglês
Publicado:	Bina Nusantara University 2002-09-01
Colección:	Journal the Winners
Materias:	Customer Relationship Management (CRM) customer
Acceso en línea:	https://journal.binus.ac.id/index.php/winners/article/view/3843
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