A Hybrid Strategy for Chat Transcript Summarization
Text summarization is the process of condensing a piece of text to fewer sentences, while still preserving its content. Chat transcript, in this context, is a textual copy of a digital or online conversation between a customer (caller) and agent(s). This paper presents an indigenously (locally) deve...
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| Formatua: | Artigo |
| Hizkuntza: | Inglês |
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IEEE
2024-01-01
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| Saila: | IEEE Access |
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| Sarrera elektronikoa: | https://ieeexplore.ieee.org/document/10705279/ |
| Etiketak: |
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