Natural language processing for analyzing online customer reviews: a survey, taxonomy, and open research challenges
In recent years, e-commerce platforms have become popular and transformed the way people buy and sell goods. People are rapidly adopting Internet shopping due to the convenience of purchasing from the comfort of their homes. Online review sites allow customers to share their thoughts on products and...
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| Автори: | , |
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| Формат: | Artigo |
| Мова: | Inglês |
| Опубліковано: |
PeerJ Inc.
2024-07-01
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| Серія: | PeerJ Computer Science |
| Предмети: | |
| Онлайн доступ: | https://peerj.com/articles/cs-2203.pdf |
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