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Towards improving e-commerce customer review analysis for sentiment detection

Abstract According to a report published by Business Wire, the market value of e-commerce reached US$ 13 trillion and is expected to reach US$ 55.6 trillion by 2027. In this rapidly growing market, product and service reviews can influence our purchasing decisions. It is challenging to manually eval...

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Detalhes bibliográficos
Principais autores: Upendra Singh, Anant Saraswat, Hiteshwar Kumar Azad, Kumar Abhishek, S Shitharth
Formato: Artigo
Idioma:Inglês
Publicado em: Nature Portfolio 2022-12-01
coleção:Scientific Reports
Acesso em linha:https://doi.org/10.1038/s41598-022-26432-3
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