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Analisis Kepuasan Pengguna Terhadap Layanan Arsip di Sekolah Vokasi Institut Pertanian Bogor

Service quality is very important, because its role is related to the interests of users, both the interests of internal and external users as a whole. This research aims to determine the level of satisfaction and performance assessment of archive services. The data collection method uses a literatu...

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Principais autores: Marjono Marjono, Ratu Anna Nazla Laila, Imas Fatimah
格式: Artigo
語言:Inglês
出版: Arsip Universitas Gadjah Mada 2024-05-01
叢編:Khazanah: Jurnal Pengembangan Kearsipan
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在線閱讀:https://journal.ugm.ac.id/khazanah/article/view/93571
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