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Optimization Decisions with Bounded Rationality in Customer-Intensive Services Under Gumbel Distributions

Customers’ bounded rationality significantly influences the effectiveness of advertising and related decision-making in customer-intensive services. This paper, based on the M/M/1 queuing model and incorporating the characteristics of customers’ bounded rationality, conducts an optimization analysis...

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Principais autores: Gang Fu, Minghui Jiang, Wentao Zhan
Formato: Artigo
Idioma:Inglês
Publicado em: MDPI AG 2025-04-01
coleção:Axioms
Assuntos:
customer-intensive services
bounded rationality
Gumbel distribution
M/M/1 queuing theory
game theory
Acesso em linha:https://www.mdpi.com/2075-1680/14/4/309
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