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Queuing Dynamics and Beneficiary Satisfaction in The OPD Of a Tertiary Care Centre in Bankura, West Bengal

Context/Background: Queuing, a major problem faced by beneficiaries availing services in public health care system, may also have influence on the level of satisfaction among beneficiaries. Aims/Objectives: To describe the queuing dynamics in the OPD, to explore different factors influencing the le...

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Hlavní autoři: Atanu Biswas, Tapas Kumar Karmahapatra, Surya Prakash Dey
Médium: Artigo
Jazyk:Inglês
Vydáno: Medsci Publications 2022-09-01
Edice:National Journal of Community Medicine
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On-line přístup:https://njcmindia.com/index.php/file/article/view/2161
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