A Weighted Composite Metric for Evaluating User Experience in Educational Chatbots: Balancing Usability, Engagement, and Effectiveness

Evaluating user experience (UX) is essential for optimizing educational chatbots to enhance learning outcomes and student productivity. This study introduces a novel weighted composite metric integrating interface usability assessment (via the Chatbot Usability Questionnaire, CUQ), engagement measur...

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Hlavní autoři:	Abeer Alabbas, Khalid Alomar
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	MDPI AG 2025-02-01
Edice:	Future Internet
Témata:	educational chatbots user experience interaction modes question complexity usability engagement
On-line přístup:	https://www.mdpi.com/1999-5903/17/2/64
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