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Investigating determinants of competitiveness of the retail banking service in Vietnam: a customer approach

This study is conducted to clarify the impact of the factors on the competitiveness of retail banking services inVietnam’s commercial banks from the customer’s approach. The hypothesis in this paper is proposed that the competitiveness of retail banking services is related to the following factor...

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Autores principales: Nguyen Dac Thanh, Luu Thi Thuy Duong, Nguyen Huu That
Formato: Artigo
Lenguaje:Inglês
Publicado: Emerald Publishing 2022-07-01
Colección:Journal of International Economics and Management
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Acceso en línea:https://jiem.ftu.edu.vn/index.php/jiem/article/view/43
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