Proposing a competitive intelligence (CI) framework for Public Service departments to enhance service delivery
<strong>Background:</strong> The aim of public service departments in South Africa is to improve service delivery through the transformation and improvement of human resources and the improvement of service delivery practices. Furthermore, it is important for the public service sector in South Afric...
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
AOSIS
2012-02-01
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| Schriftenreihe: | South African Journal of Information Management |
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| Online-Zugang: | http://www.sajim.co.za/index.php/SAJIM/article/view/491 |
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