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The influence of internal service quality and employee satisfaction on organizational commitment in travel agencies: The case of Serbia

The aim of the research is to observe the influence of internal service quality and employee satisfaction on organizational commitment of employees in travel agencies. A sample of 150 respondents employed in travel agencies in Serbia was surveyed in April 2020, using the questionnaire technique and...

Повний опис

Збережено в:
Бібліографічні деталі
Автори: Perić Goran, Dramićanin Sandra, Pavlović Nebojša
Формат: Artigo
Мова:Inglês
Опубліковано: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2021-01-01
Серія:Mенаџмент у хотелијерству и туризму
Предмети:
Онлайн доступ:https://scindeks-clanci.ceon.rs/data/pdf/2620-0279/2021/2620-02792101043P.pdf
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