The influence of internal service quality and employee satisfaction on organizational commitment in travel agencies: The case of Serbia
The aim of the research is to observe the influence of internal service quality and employee satisfaction on organizational commitment of employees in travel agencies. A sample of 150 respondents employed in travel agencies in Serbia was surveyed in April 2020, using the questionnaire technique and...
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| Автори: | , , |
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| Формат: | Artigo |
| Мова: | Inglês |
| Опубліковано: |
University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja
2021-01-01
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| Серія: | Mенаџмент у хотелијерству и туризму |
| Предмети: | |
| Онлайн доступ: | https://scindeks-clanci.ceon.rs/data/pdf/2620-0279/2021/2620-02792101043P.pdf |
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