Measuring Customer Satisfaction of Tourist Services. Case study: President Hotel
One of the biggest challenges of the hotel management is the consumer satisfaction. Qualities of the services with customer satisfaction are key factors in the battle for the customer retention. Assuming that customer satisfaction is essential for the successful development of hotel industry in Roma...
שמור ב:
| Principais autores: | , |
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| פורמט: | Artigo |
| שפה: | Inglês |
| יצא לאור: |
Ovidius University Press
2019-01-01
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| סדרה: | Ovidius University Annals: Economic Sciences Series |
| נושאים: | |
| גישה מקוונת: | http://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2019/08/10-2.pdf |
| תגים: |
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