Client-centricity and clientocracy: evolution of approaches in public administration

Transformation of approaches to public administration has an increasing tendency of using successful entrepreneurial experience proven by long-term practice in the market. The research is aimed to perform a comparative analysis of two modern concepts of government administration through meeting cust...

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Bibliografski detalji

Glavni autori:	V. Yu. Razgulyaev, A. A. Golovin, E. F. Shamaeva
Format:	Artigo
Jezik:	Inglês
Izdano:	Publishing House of the State University of Management 2025-09-01
Serija:	Вестник университета
Teme:	client-centricity clientocracy public administration management concepts bureaucracy client-centric state client satisfaction of needs values of client-centric state subjectivity quality of life
Online pristup:	https://vestnik.guu.ru/jour/article/view/6324
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