Analisis Sentimen Ulasan Aplikasi PosPay untuk Meningkatkan Kepuasan Pengguna dengan Metode K-Nearest Neighbor (KNN)
PT Pos Indonesia has launched a digital pospay service. Users who have a positive experience are more likely to return to application. User perceptions analysis can be known from the Review sentiments. Review sentiments that are classified as positive and negative are really needed by developers to...
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| Principais autores: | , , |
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| Format: | Artigo |
| Jezik: | Inglês |
| Izdano: |
Universitas Hamzanwadi
2024-06-01
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| Serija: | Edumatic |
| Teme: | |
| Online dostop: | https://e-journal.hamzanwadi.ac.id/index.php/edumatic/article/view/24779 |
| Oznake: |
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