M/M/c/N queuing systems with encouraged arrivals, reneging, retention and feedback customers
Customers often get attracted by lucrative deals and discounts offered by firms. These, attracted customers are termed as encouraged arrivals. In this paper, we developed a multi-server Feedback Markovian queuing model with encouraged arrivals, customer impatience, and retention of impatient custome...
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| Hlavní autoři: | , |
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| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
University of Belgrade
2018-01-01
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| Edice: | Yugoslav Journal of Operations Research |
| Témata: | |
| On-line přístup: | http://www.doiserbia.nb.rs/img/doi/0354-0243/2018/0354-02431800006S.pdf |
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