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Analysis of a Pre-Emptive Two-Priority Queuing System with Impatient Customers and Heterogeneous Servers

This paper presents a queuing system model that incorporates multiple priorities, multiple abandonments, and heterogeneous servers. Waiting for service easily leads to impatient behaviors. The impact of two kinds of impatient behaviors, balking and reneging, on queueing system performance is examine...

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Principais autores: Mingang Yin, Ming Yan, Yu Guo, Minghe Liu
Formato: Artigo
Idioma:Inglês
Publicado em: MDPI AG 2023-09-01
coleção:Mathematics
Assuntos:
interstate transition frequency
Markov processes
queueing analysis
systems modeling
Acesso em linha:https://www.mdpi.com/2227-7390/11/18/3878
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