Experimental evaluation of RAG Components and Their Impact on the Performance of Customer Support Chatbots
This paper presents an experimental study of the components of Retrieval-Augmented Generation (RAG) systems aimed at developing an intelligent support chatbot capable of processing complex textual documents. The research focuses on evaluating various frameworks, vector databases, and text-chunking...
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| Principais autores: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Igor Sikorsky Kyiv Polytechnic Institute
2026-02-01
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| coleção: | Adaptivni Sistemi Avtomatičnogo Upravlinnâ |
| Assuntos: | |
| Acesso em linha: | https://asac.kpi.ua/article/view/351879 |
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