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A MODEL OF THE MODERATING EFFECTS OF PRIOR KNOWLEDGE, LEVEL OF EDUCATION, AND INCOME LEVEL ON THE USE OF EXTRINSIC QUALITY CUES ON CONSUMERS’ QUALITY ASSESSMENTS

The present study follows Steenkamp’s relativistic concept on the effects of personal variables on the relationship between extrinsic cues and perceived quality. It aims to discuss the moderating effects of prior knowledge, level of education, and income level on the use of price, brand name, warran...

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Auteurs principaux: Alejandro Zegarra, Corina Negru
Format: Artigo
Langue:Inglês
Publié: Universidad Privada Boliviana 2006-01-01
Collection:Investigación & Desarrollo
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Accès en ligne:http://www.upb.edu/revista-investigacion-desarrollo/index.php/id/article/view/113
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