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Prospects of business process management based on chatbots

The relevance of the study is due to the growing need to use chatbots to optimize business processes. The purpose is to form a theoretical basis and practical tools for increasing the efficiency of using chatbots in business processes. The theoretical basis involves substantiating the theoretical fo...

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Bibliografiska uppgifter
Huvudupphov: Leonid Melnyk, Lyudmila Kalinichenko, Yuliia Rozghon, Oleksandr Derykolenko, Oksana Kovtun, Oleg Tulyakov
Materialtyp: Artigo
Språk:Inglês
Utgiven: LLC "CPC "Business Perspectives" 2024-05-01
Serie:Problems and Perspectives in Management
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Länkar:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/20042/PPM_2024_02_Melnyk.pdf
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