Attributes of service quality – A report from Belgrade restaurants
The aim of this paper is analysis of the importance of service quality attributes in the Belgrade restaurants. The data were collected on a sample of 484 respondents, users of restaurant services in Belgrade and analyzed using the statistical package STATISTIKA 5.0. Three dimensions (Staff, Food, R...
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| Principais autores: | , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja
2022-12-01
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| Serier: | Mенаџмент у хотелијерству и туризму |
| Fag: | |
| Online adgang: | https://htmanagementvb.com/index.php/HITM/article/view/238 |
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