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Intellectual Capital in Customer’s Perception of Sharia Banking in Pangkalpinang

This study investigates the influence of intellectual capital with the dimensions of Human Assets (HC), Structural Capital (SC), and Relationships (RC) on banking performance in the perceptions of customers on Syariah Bank in Pangkalpinang. The choice of method in this research is quantitative with...

Ausführliche Beschreibung

Gespeichert in:
Hauptverfasser: Nizwan Zukhri, Sri Rahayu, Hidayati Hidayati, Erita Rosalina
Format: Artigo
Sprache:Inglês
Veröffentlicht: Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung 2021-05-01
Schriftenreihe:Society
Schlagworte:
Banking Performance
Human Assets
Intellectual Capital
Relational Capital
Structural Capital
Online-Zugang:https://society.fisip.ubb.ac.id/index.php/society/article/view/245
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