Sentiment Analysis of Customer Feedback Reviews Towards Hotel’s Products and Services in Labuan Bajo
The feedback review column on the TripAdvisor website can process the sentiment analysis by classifying the positive and negative impressions of the consumer using machine learning, namely text mining. This study analyzes consumer sentiment for hotel products and services in Labuan Bajo based on fe...
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| Principais autores: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
Asosiasi Doktor Sistem Informasi Indonesia
2022-11-01
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| Series: | Journal of Information Systems and Informatics |
| Assuntos: | |
| Acceso en liña: | https://journal-isi.org/index.php/isi/article/view/294 |
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