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Consumer experience of mental health services during the COVID-19 pandemic: Evidence from an Australian mental health system

COVID-19 has increased the need for mental health care but disrupted its delivery. We examined impacts of the first year of the COVID-19 pandemic on consumer experience of NSW hospital and community mental health services, compared to their pre-COVID baseline. We also examined whether increased tele...

Deskribapen osoa

Gorde:
Egile Nagusiak: Sarah Kelshaw, Jason Boyd, Irene Gallagher, Grant Sara
Formatua: Artigo
Hizkuntza:Inglês
Argitaratua: The Beryl Institute 2022-04-01
Saila:Patient Experience Journal
Gaiak:
patient experience
consumer experience
mental health
public mental health system
covid-19 pandemic
experience measurement
quality of care
quantity of care
telehealth
Sarrera elektronikoa:https://pxjournal.org/journal/vol9/iss1/11
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