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Evaluation Of Usability Level and User Satisfaction of The Licoworks Web-based Ticketing System Using The PSSUQ (Post-study System Usability Questionnaire) Method

This research aims to evaluate the usability and user satisfaction of the Licoworks web-based ticketing system using the Post-Study System Usability Questionnaire (PSSUQ). The study uses a quantitative descriptive method with 67 active users to see their experience related to system usability, info...

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Sparad:
Huvudupphov: I Wayan Wahyu Ivan Mahendra Jaya, Henry Dedy Doken, I Wayan Mahendra Widiatama, Gede Rasben Dantes, Gede Indrawan, I Made Agus Oka Gunawan
Materialtyp: Artigo
Språk:Inglês
Utgiven: Universitas Pendidikan Ganesha 2026-06-01
Serie:INSERT
Ämnen:
PSSUQ
usability testing
user experience
user satisfaction
web-based ticketing system
Länkar:https://ejournal.undiksha.ac.id/index.php/insert/article/view/109563
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