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Assessing Client Satisfaction with Health Service Delivery under the National Health Insurance Scheme: The Case of Komfo Anokye Teaching Hospital

Background. Client satisfaction is the direct effect of service delivery and, in essence, the basis for quality improvement in any industry. In health financing, it is a significant determinant of clients’ enrolment in an insurance scheme. Objectives. This study sought to assess client satisfaction...

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Autors principals: Hephzibah Okyere-Mensah, Emmanuel Appiah Brempong, Prosper Babon-Ayeng, Ernest Kissi
Format: Artigo
Idioma:Inglês
Publicat: Wiley 2023-01-01
Col·lecció:Advances in Public Health
Accés en línia:http://dx.doi.org/10.1155/2023/5527246
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