FROM PROCESS DRIFT TO SHARED OWNERSHIP IN A BPM CASE STUDY OF PRESALES TRANSFORMATION IN AN IT CONSULTING SME
Background and Objective: Business Process Management (BPM) research has predominantly focused on large organisations, while its adoption in small and medium-sized enterprises (SMEs) remains underexplored. Many SMEs in IT consulting operate with informal, drift-prone processes that limit coordinati...
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| Hauptverfasser: | , |
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
Gdańsk University of Technology
2026-04-01
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| Schriftenreihe: | Research on Enterprise in Modern Economy Theory and Practice |
| Schlagworte: | |
| Online-Zugang: | https://journal.mostwiedzy.pl/reme/article/view/3897 |
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