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The Relationship of Perceived Value, Service Quality, Brand Trust, and Brand Loyalty: A Literature Review

The concept of loyalty has evolved as an important issue in the world of marketing as companies are focusing their strategy in retaining customers and increasing their sales. The purpose of this study is to re-evaluate the involvement of various factors related to the perception of value, service qu...

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Hlavní autoři: IKRAMUDDIN, Muhammad ADAM, Hizir SOFYAN, FAISAL
Médium: Artigo
Jazyk:Inglês
Vydáno: Sprint Investify 2017-12-01
Edice:Expert Journal of Marketing
Témata:
On-line přístup:http://marketing.expertjournals.com/23446773-509/
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