Tools for measuring client experiences and satisfaction with healthcare in low- and middle-income countries: a systematic review of measurement properties

Abstract Background Perspectives of patients as clients on healthcare offer unique insights into the process and outcomes of care and can facilitate improvements in the quality of services. Differences in the tools used to measure these perspectives often reflect differences in the conceptualization...

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Hlavní autoři:	Susan Banda, Nthanda Nkungula, Isabel Kazanga Chiumia, Jamie Rylance, Felix Limbani
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	BMC 2023-02-01
Edice:	BMC Health Services Research
Témata:	Systematic review Client experiences Client satisfaction; Patient-centered care Healthcare quality Tools Instruments
On-line přístup:	https://doi.org/10.1186/s12913-023-09129-9
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