CALIBRATION AND REFRAMING AS RAPPORT BUILDING TOOLS IN BUSINESS COMMUNICATION
The paper approaches business communication as an instance of social intercourse built around multiple levels of negotiation that go deeper than the obvious economic aspect. In this context, concepts such as calibration and reframing are analysed as tools meant to adapt verbal and non-verbal interac...
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| Autore principale: | |
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| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
University of Petrosani
2021-12-01
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| Serie: | Annals of the University of Petrosani: Economics |
| Soggetti: | |
| Accesso online: | https://www.upet.ro/annals/economics/pdf/2021/p2/16).%20Dumbrava_1.pdf |
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