Individual’s Cultural Orientation and Perceived Service Quality in the Hospitality Industry
The study assessed the effects of individual’s cultural orientation on perceived service quality in the hospitality industry. The study focused on nine (9) rated hotels (3 to 5-star rating) in Ghana. In all, 676 clients were selected from these hotels within a period of 3 months. The dimensions of H...
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| Autors principals: | , , , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
Mashhad: Behzad Hassannezhad Kashani
2019-04-01
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| Col·lecció: | International Journal of Management, Accounting and Economics |
| Matèries: | |
| Accés en línia: | https://www.ijmae.com/article_114487_08787a846e8c8099d2b8a72a51506eaa.pdf |
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