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Can you repeat that again? Investigating the mediating effects of perceived accommodation appropriateness for accommodative voice-based assistants

The widespread use of Voice-Based Assistants (VBAs) in various applications has introduced a new dimension to human-machine communication. This study explores how users assess VBAs exhibiting either excessive or insufficient communication accommodation in imagined initial interactions. Drawing on Co...

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Principais autores: Matthew J.A. Craig, Xialing Lin, Chad Edwards, Autumn Edwards
Format: Artigo
Sprog:Inglês
Udgivet: Elsevier 2024-08-01
Serier:Computers in Human Behavior: Artificial Humans
Fag:
Voice-based assistants
Communication accommodation theory
Stereotype content model
Competence
Warmth
VBA
Online adgang:http://www.sciencedirect.com/science/article/pii/S2949882124000628
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