Progress research on the application of patient journey mapping in patients' experience and nursing service quality management

This article reviewed the definition,content,construction steps,and methods of patient journey mapping,as well as related applications and research progress in patient experience and nursing service quality.It summarized the advantages,limitations,and application prospects of patient journey mapping...

Ausführliche Beschreibung

Bibliografische Detailangaben

Hauptverfasser:	SU Xuan, CHENG Qiaomei, ZHANG Yu, WANG Kexin, WANG Yu, XIAO Mengwei, LI Xiaowan, LI Nannan
Format:	Artigo
Sprache:	Chinês
Veröffentlicht:	Shanxi Medical Periodical Press 2025-08-01
Schriftenreihe:	Huli yanjiu
Schlagworte:	patient journey mapping patient experience nursing quality of services application review
Online-Zugang:	http://hlyj.suo1.cn/thesisDetails#10.12102/j.issn.1009-6493.2025.15.022
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