Integrating service quality and Sharia governance in building customer loyalty in Islamic banking
Purpose – This study explores how service quality and Sharia governance directly influence customer loyalty in Islamic banking. It moves beyond procedural interpretations of Sharia compliance by examining how operational performance and institutional religiosity jointly shape long-term customer com...
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| Autors principals: | , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
P3EI-Center for Islamic Economics Studies and Development
2025-12-01
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| Col·lecció: | Asian Journal of Islamic Management |
| Matèries: | |
| Accés en línia: | https://journal.uii.ac.id/AJIM/article/view/43284 |
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