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Effect of AI empathy perception on employees' prosocial behavior: mediating role of warmth and moderating role of AI anthropomorphism

With the rapid advancement of AI technology, an increasing number of organizations are introducing AI as formal employees in the workplace. By conducting hypothesis testing on 400 sample data from eight highly digitalized companies in China, the findings show that the perception of AI empathy can en...

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Principais autores: Jinli Xue, Yuhan Liu, Zengfang Ren, Yige Wu
Format: Artigo
Jezik:Inglês
Izdano: Frontiers Media S.A. 2026-01-01
Serija:Frontiers in Psychology
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Online dostop:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1706756/full
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