IT enabled service delivery innovation from quality perspective
The objective is to understand how information and service quality to influence of IT enabled service (ITeS), then to enhance service delivery innovation (SDI). This study bases ITeS to elaborate two research questions by adopting Rodosek’s business reference model. Consequently, we conduct a case s...
שמור ב:
| Principais autores: | , , |
|---|---|
| פורמט: | Artigo |
| שפה: | Inglês |
| יצא לאור: |
Universitat Politècnica de València
2014-03-01
|
| סדרה: | Multidisciplinary Journal for Education, Social and Technological Sciences |
| נושאים: | |
| גישה מקוונת: | http://polipapers.upv.es/index.php/MUSE/article/view/2191 |
| תגים: |
אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!
|