A systematic review and meta-analysis of healthcare service quality in Iran using the SERVQUAL model: a comparison before and after the Health Transformation Plan

Abstract Background The quality of service constitutes a crucial element in achieving patient satisfaction and population health. The Health Transformation Plan (HTP) represented a pivotal initiative within the Iranian health system, aimed at enhancing the quality of health services. Therefore, this...

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Autors principals:	Pouria Farrokhi, Ali Pezeshkian, Aidin Aryankhesal, Ehsan Zarei, Asgar Aghaei Hashjin, Morteza Arab‑Zozani, Hojjat Rahmani, Amirhossein Sahebkar
Format:	Artigo
Idioma:	Inglês
Publicat:	BMC 2026-04-01
Col·lecció:	BMC Health Services Research
Matèries:	Quality of health care Patient satisfaction Health care reform Delivery of health care Primary health care SERVQUAL
Accés en línia:	https://doi.org/10.1186/s12913-026-14110-3
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