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Dynamic Anthropomorphism and Artificial Empathy in Conversational Agents: A Wizard-of-Oz Experimental Evaluation

Conversational agents increasingly incorporate socio-emotional cues to support more natural and socially engaging digital interactions. Prior research has shown that anthropomorphism and artificial empathy influence user evaluations; however, these dimensions are typically examined as static design...

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Principais autores: Dimos Nanos, Georgios Lappas
Formato: Artigo
Idioma:Inglês
Publicado em: MDPI AG 2026-04-01
coleção:Digital
Assuntos:
conversational agents
adaptive systems
digital interaction
perception-based evaluation
artificial empathy
anthropomorphism
Acesso em linha:https://www.mdpi.com/2673-6470/6/2/28
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