INTERIOR DESIGN AT COFFEE SHOP AS A FACTOR INFLUENCING CUSTOMER RETENTION AND MEDIATING ROLE OF PERCEIVED CUSTOMER SATISFACTION
This research aims to determine the effect of Interior Design, Perceived Customer Satisfaction and Customer Retention on objects which is Captain Coffee Malang in simultaneously and mediation. This study describes the causal relationship between the variables through hypothesis testing. This researc...
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| Principais autores: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universitas Ciputra
2018-07-01
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| coleção: | Jurnal Entrepreneur dan Entrepreneurship |
| Assuntos: | |
| Acesso em linha: | https://journal.uc.ac.id/index.php/JEE/article/view/639 |
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