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The Future of E-Commerce: Overview and Prospects of Multichannel and Omnichannel Retail

Multichannel and omnichannel strategies have become a critical aspect of retailing. In this study, we present an overview of multichannel and omnichannel retail and discuss its applications in the future of retail. To do so, we explore the different areas of interest in multichannel and omnichannel...

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Bibliographic Details
Main Authors: Santiago Iglesias-Pradas, Emiliano Acquila-Natale
Format: Artigo
Language:Inglês
Published: MDPI AG 2023-03-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/18/1/33
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