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Decoding turnover intention in Malaysia’s ICT industry: the mediating role of employee loyalty in the nexus between exploring the recruitment and selection, training and development, and work-life balance

A constant problem in Malaysia’s Information and Communication Technology (ICT) industry, employee turnover compromises organizational effectiveness and work-force stability. With employee loyalty as a mediating factor, this paper investigates the effects on turnover intention of recruitment and sel...

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Principais autores: H. M. Mahfuzur Rahman, Chinnasamy Agamudai Nambi Malarvizhi, Nasreen Khan
Format: Artigo
Sprog:Inglês
Udgivet: Taylor & Francis Group 2025-12-01
Serier:Cogent Business & Management
Fag:
Turnover intention
employee loyalty
recruitment and selection
training and development
work-life balance
ICT industry
Online adgang:https://www.tandfonline.com/doi/10.1080/23311975.2025.2536672
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