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Empathy by Design: Reframing the Empathy Gap Between AI and Humans in Mental Health Chatbots

Artificial intelligence (AI) chatbots are now embedded across therapeutic contexts, from the United Kingdom’s National Health Service (NHS) Talking Therapies to widely used platforms like ChatGPT. Whether welcomed or not, these systems are increasingly used for both patient care and everyday support...

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Autores principales: Alastair Howcroft, Holly Blake
Formato: Artigo
Lenguaje:Inglês
Publicado: MDPI AG 2025-12-01
Colección:Information
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Acceso en línea:https://www.mdpi.com/2078-2489/16/12/1074
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