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A Study on Employees Empowerment in Service Sector(case study of banking system)

It is dawn clear that empowered employees in public sector perform a critical role in their organizational service quality. By the same token, currently competitive advantages stem from employees’ high self-confidence and their commitment toward the goals rather than application of high technologies...

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Autors principals: Seyed Reza Seyed Javadein, Hamed Heydari, Saeed Shahbaz Moradi
Format: Artigo
Idioma:Persa
Publicat: University of Tehran 2009-03-01
Col·lecció:مدیریت دولتی
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Accés en línia:https://jipa.ut.ac.ir/article_20296_73cc4557a4e82438a6f815592ea4991b.pdf
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