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Utilização da Gestão por Processos de Negócio nas Organizações do Setor Metalmecânico de Caxias Do Sul

Business Process Management (BPM) emerged to facilitate integration and cohesion of different areas of an organization, which focuses on creating greater value to customer. This study aims to investigate BPM application in small, medium and large metalworking companies located in Caxias do Sul, belo...

Ausführliche Beschreibung

Gespeichert in:
Hauptverfasser: Michele Otobelli Bertéli, Paulo Fernando Pinto Barcellos
Format: Artigo
Sprache:Inglês
Veröffentlicht: Editora Unijuí 2017-01-01
Schriftenreihe:Desenvolvimento em Questão
Schlagworte:
business process management
bpm
metalworking industry
caxias do sul
Online-Zugang:http://www.redalyc.org/articulo.oa?id=75248917018
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