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Pengaruh Persepsi Kualitas Layanan Pelanggan dan Sistem Informasi terhadap Kinerja Organisasi Bidang Jasa

Performance brings important influence to the company’s competition level to survive in free trade. Many companies started to reorganize the company's strategy to review the company's strategic objectives. Along with the development of science and technology, performance factors cannot be separat...

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Autor principal: Novan Zulkarnain
Formato: Artigo
Idioma:Inglês
Publicado em: Bina Nusantara University 2012-06-01
coleção:ComTech
Assuntos:
performance
service quality
information system
perception
Acesso em linha:https://journal.binus.ac.id/index.php/comtech/article/view/2423
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