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Large Language Model-Based Topic-Level Sentiment Analysis for E-Grocery Consumer Reviews

Customer sentiment analysis plays a pivotal role in the digital economy by offering comprehensive insights that inform strategic business decisions, optimize digital marketing initiatives, and improve overall customer satisfaction. We propose a large language model-based topic-level sentiment analys...

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Sábháilte in:
Príomhchruthaitheoirí: Julizar Isya Pandu Wangsa, Yudhistira Jinawi Agung, Safira Raissa Rahmi, Hendri Murfi, Nora Hariadi, Siti Nurrohmah, Yudi Satria, Choiru Za’in
Formáid: Artigo
Teanga:Inglês
Foilsithe / Cruthaithe: MDPI AG 2025-07-01
Sraith:Big Data and Cognitive Computing
Ábhair:
topic-level sentiment analysis
large language models
clustering
consumer analytics
e-grocery
Rochtain ar líne:https://www.mdpi.com/2504-2289/9/8/194
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