PROCEDURE TO IMPROVE THE DELIVERY SERVICE IN DHL EXPRESS COMPANY BELONGING TO POST CIENFUEGOS
The present article shows the main results of a research aimed to improve the DHL Express delivery service. A procedure, which includes the identification of issues that affect client satisfaction, selection of root causes of the problems detected and continuous improvement in the delivery service w...
Uloženo v:
| Hlavní autoři: | , , |
|---|---|
| Médium: | Artigo |
| Jazyk: | Inglês |
| Vydáno: |
Universidad Nacional de Misiones
2015-01-01
|
| Edice: | Visión de Futuro |
| On-line přístup: | http://revistacientifica.fce.unam.edu.ar/index.php?option=com_content&view=article&id=387:procedure-to-improve-the-delivery-service-in-dhl-express&catid=160:2014-12-15-19-54-51&Itemid=84 |
| Tagy: |
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
|