A customer feedback sentiment dictionary: Towards automatic assessment of online reviews
This paper aims at creating a tool to automatically extract online customer reviews of hospitality businesses and to assign a reliable score to them, based on a specifically created sentiment dictionary for this purpose by means of a statistical learning method. The effect of the amount of availabl...
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| Principais autores: | , , , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Varna University of Management
2019-10-01
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| Serier: | European Journal of Tourism Research |
| Fag: | |
| Online adgang: | https://ejtr.vumk.eu/index.php/about/article/view/387 |
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