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AI Response Quality in Public Services: Temperature Settings and Contextual Factors

This study investigated how generative Artificial Intelligence (AI) systems—now increasingly integrated into public services—respond to different technical configurations, and how these configurations affect the <i>perceived quality</i> of the outputs. Drawing on an experimental evaluation of <i>Gov...

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Hauptverfasser: Domenico Trezza, Giuseppe Luca De Luca Picione, Carmine Sergianni
Format: Artigo
Sprache:Inglês
Veröffentlicht: MDPI AG 2025-05-01
Schriftenreihe:Societies
Schlagworte:
generative artificial intelligence
chatbot
public policy
human–AI interaction
professional users
social policy
Online-Zugang:https://www.mdpi.com/2075-4698/15/5/127
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