From scandal to redemption: Exploring word-of-mouth effects on professor brand equity in Indonesia
Bad news about professor scandals can damage the brand of professors in Indonesia. This study aims to explore the relationship between negative word of mouth (NWOM), positive word of mouth (PWOM), satisfaction (SAT), commitment (COMM), trust, and reputation (REP) to professor brand equity (PBE). Thi...
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| Główni autorzy: | , , , , , , , , , , , , , |
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| Format: | Artigo |
| Język: | Inglês |
| Wydane: |
Elsevier
2026-06-01
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| Seria: | Social Sciences and Humanities Open |
| Hasła przedmiotowe: | |
| Dostęp online: | http://www.sciencedirect.com/science/article/pii/S2590291125011027 |
| Etykiety: |
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